Terms of Use

In order to comply with the provisions of Law 34/2002 of 11 July, on services of the information society and electronic commerce, the general information data on this website are as follows:

Owner: Chinchilla, Luna Muñoz Collado, hereinafter the Seller.
Address: Avenida De La República Argentina 13, 2º 1ª, 08023, Barcelona.
Contact: luna@casachinchilla.com and (0034) 667045265
CIF / NIF: 47869759C


Seller rejects any liability arising from the misuse of the contents set forth on these pages and reserves the right to update, delete, establish limitations or restrict access at any time, temporarily or permanently.
The Seller’s Internet pages may contain links to other pages of third parties that Seller can not control. Therefore, Seller can not assume responsibility for content that may appear on third party pages.

The texts, images, sounds, animations and other content included in this Website are the exclusive property of The Seller. Any act of transmission, distribution, assignment, reproduction, storage or public communication, in whole or in part, must have the express consent of The Seller.



In compliance with the provisions of the Organic Law 15/1999, of December 13, on Personal Data Protection, we inform you that any personal information you provide will be incorporated and will be processed in the files owned by The Seller, In order to manage, manage and maintain the Services provided and / or contracted, as well as to keep you informed, even by electronic means, on matters relating to the Company’s activity and its services.
You can exercise, at any time, the rights of access, rectification, cancellation and opposition of your personal data by e-mail addressed to the address specified above, always accompanying a photocopy of your D.N.I.

1. We may collect information about your computer, including, if applicable, your IP address, operating system and browser type, for system administration. This is statistical data on how you navigate our website.
2. For the same reason, we can obtain information about your general use in our store through a cookie file that is stored on the hard disk of your computer. Cookies contain information that is transferred to the hard drive of your computer.
3. Cookies help us improve our website and provide a better and more personalized service. Specifically, they allow us to:
○ Make an estimate of numbers and usage patterns.
○ Store information about your preferences and customize our website according to your individual interests.
○ Speed p your searches.
○ Recognize yourself when you return to our site.
4. You can refuse to accept cookies by activating the settings in your browser that allows you to reject cookies. However, if you select this configuration, you may not be able to access certain parts of the Website or you can not take advantage of any of our services. Unless you have adjusted your browser settings to reject cookies, our system will produce cookies when you connect to our site.



This document (together with the documents mentioned therein) establishes the conditions governing the use of this website and the purchase of products in it (hereinafter the “Terms”).
Please read the Terms carefully before using this website. By using this website or placing an order through it, you agree to be bound by these Terms, so if you do not agree with all the Terms, you should not use this website.

These Conditions may be modified. It is your responsibility to read them periodically, as the conditions in force at the time of use of the website or conclusion of the Contract (as defined below) will be applicable.

The Contract (as defined below) may be formalized at any time in any of the languages n which the Terms are available on this website.


The information or personal data you provide us about you will be treated in accordance with the provisions of the Privacy Policy. By using this website you consent to the processing of such information and data and declare that all information or data you provide is truthful and corresponds to reality.


By making use of this website and / or placing orders through it, you agree to:
1. Make use of this web page only to make legally valid queries or requests.
2. Do not make any false or fraudulent order. If it can reasonably be considered that such a request has been made, we will be authorized to cancel it and inform the relevant authorities.
3. Provide us with your email address, postal address and / or other contact information truthfully and accurately. You also agree that we may use this information to contact you if it is necessary to view our Privacy Statement.

If you do not give us all the information we need, we will not be able to take your order.
By placing an order through this website, you claim to be over 18 years of age and have the legal capacity to enter into contracts.



The items offered through this website are only available for shipment to the territories for which there are shipping methods available.


The information contained in these Conditions and the details contained in this website do not constitute an offer to sell, but an invitation to contract. There will be no contract between you and us in relation to any product until your order has been expressly accepted by us. If your offer is not accepted and a charge has already been made to your account, the amount will be refunded in full.

To place an order, you must follow the online purchase procedure and click on “Checkout”. After this, you will receive an email acknowledging receipt of your order (the “Order Confirmation”). Please note that this does not mean that your order has been accepted, as it constitutes an offer you make to us to buy one or more products. All orders are subject to our acceptance, which will be informed through an email confirming that the product is being shipped (the “Shipment Confirmation”). The contract for the purchase of a product between us and you (the “Agreement”) will be formalized only when we send the Confirmation of Shipment.

Only the products listed in the Shipping Confirmation will be the subject of the Contract. We will not be obliged to supply you with any products that may have been ordered until we confirm your shipment in a Shipment Confirmation.


All product orders are subject to availability. In this sense, if there are difficulties in the supply of products or if there are no items remaining in stock, we reserve the right to provide you with information about substitute products of the same or higher quality that you can order. If you do not wish to place an order for these substitute products, we will reimburse you for any amounts you may have paid.


We reserve the right to remove any product from this website at any time and to remove or modify any material or content thereof. Although we will do our best to always process all orders, there may be exceptional circumstances that require us to refuse the processing of an order after sending the Order Confirmation, so we reserve the right to do so at any time, to our sole discretion.

We will not be liable to you or any third party for removing any product from this website, regardless of whether said product has been sold or not, remove or modify any material or content of the website, or by denying us To process an order once we have sent the Order Confirmation.


Notwithstanding the provisions of the PRODUCT AVAILABILITY Clause above regarding the availability of the products and unless there are extraordinary circumstances, we will attempt to send the order consisting of the related products / s in each Shipment Confirmation before the delivery date Which appears on the Shipment Confirmation in question or, if no delivery date is specified, within 15 days from the date of the Shipment Confirmation.

However, delays may occur for any of the following reasons:
1. customization of products;
2. specialized articles;
3. unforeseen circumstances; or
4. delivery zone;

If for some reason we can not meet the delivery date, we will inform you of this circumstance and we will give you the option to go ahead with the purchase by setting a new delivery date or canceling the order with the full refund of the price paid. Please note, however, that we do not deliver on Saturdays or Sundays.

For the purposes of these Conditions, it is understood that the “delivery” has occurred or that the order has been delivered at the time of signing the receipt at the agreed delivery address or on the date of sending the order to the electronic mail Indicated by you.


If after two attempts it is impossible to deliver your order, we will try to find a safe place to leave. We will also leave you a note stating where your order is and how to pick it up. If you are not going to be at the place of delivery of the order at the agreed time, please contact us to arrange the delivery on another day.


The risks of the products will be in charge from the moment of delivery.

You will acquire ownership of the products when we receive full payment of all amounts due in connection with them, including shipping costs, or at the time of delivery (as defined in the previous clause), if the latter Took place at a later time.


The price of each product will be that stipulated in each moment in our web page, except in case of manifest error. Although we try to make sure that all prices listed on the page are correct, errors may occur. If we discover an error in the price of any of the products that you have ordered, we will inform you as soon as possible and we will give you the option to reconfirm your order at the correct price or cancel it. If we do not get in touch with you, the order will be considered canceled and will be fully refunded the amounts that have been paid.

We will not be obliged to supply you with any product at the wrong lower price (even if we have sent the Shipment Confirmation) if the error in the price is obvious and unequivocal and could have been reasonably recognized by you as an incorrect price.

Prices on this website include VAT unless otherwise stated on the product page, but do not exclude shipping costs, which will be added to the total amount due to the selection of a shipping method.

Prices may change at any time, but (except as stated above) any changes will not affect orders with respect to which we have already sent you a Shipment Confirmation.

Once you have made your purchases, all the items you want to buy will have been added to your basket and the next step will be to process the order and make the payment. To do it:
1. Click the “Cart” button at the top of the page.
2. Click the “Order” button.
3. Fill in or check the contact information, the details of your order, the address to which the order is sent and the address to which the invoice must be sent.
4. Enter the details of your card or select another method of payment and follow the necessary steps.
5. Click “Finish Order”.


In accordance with the provisions of article 68 of Law 37/1992 of December 28, Value Added Tax, the delivery of the items will be understood as located in the territory of application of the Spanish VAT if the delivery address is In Spanish territory except the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the legally valid at any time depending on the particular item in question.

In deliveries to the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and tariffs in accordance with current legislation In each of these territories.

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